Only about 15-25% of Indian IT's much-hyped AI projects are actually core, standalone programmes with business-critical impact. The vast majority live quietly inside existing contracts, delivery models and dashboards, improving speed and margins rather than transforming what clients actually buy. The real story is layered. At the bottom sits the largest volume of activity, and from the outside, it barely looks like change at all. To be sure, developers are writing code faster using copilots. Test engineers generate scripts with generative tools. Support teams summarise incidents and tickets through chat interfaces. Yet, clients see the same scope, the same SLAs, and the same pricing logic. Sanchit Vir Gogia of Greyhound Research described this as the comfort zone. When providers talk about being 'AI-infused', they often bundle everything under a single, reassuring label. Work gets done faster. Margins are protected. Delivery velocity improves. Governance remains untouched. Gaurav Vasu of UnearthInsight points out where this infusion actually takes place: application modernisation with AI-assisted coding; automated testing and regression; data cleanup and schema mapping; incident prediction and log analysis in infrastructure operations. What does this mean? Traditional IT services, just executed differently. Less manual effort, more supervision and validation. That explains slower hiring and steady margins without any visible shift in contracts. The middle layer is where AI becomes visible, but not decisive. Chatbots are added to migration programmes. Automated summaries appear. Agent assistance is tucked into workflows. These are not new deals, but old scopes with AI stitched inside. Pricing remains traditional. Governance stays familiar. AI exists, but it lives inside old wrappers. |
Комментариев нет:
Отправить комментарий
Примечание. Отправлять комментарии могут только участники этого блога.