"In the future, IT departments will maintain, nurture, onboard, and improve a whole bunch of digital agents," Huang said, highlighting their transformative potential in industries ranging from healthcare to finance. These agents, capable of automating complex tasks and collaborating with human teams, represent what Huang calls a "multi-trillion-dollar opportunity". The groundwork for this AI-driven shift is already being laid. NVIDIA's NeMo platform is equipping companies with tools to onboard and train agents, similar to how HR teams onboard employees. "NeMo acts as a digital employee pipeline, allowing businesses to define vocabularies, set guardrails, and provide feedback to shape agent behaviour," Huang explained. Other tech giants are also doubling down on AI agents. OpenAI chief Sam Altman believes that AI agents will join the workforce by 2025. Meanwhile, Satya Nadella, at the Microsoft AI Tour, described agents as "the UI for AI," unveiling Copilot Studio, a no-code platform to create custom AI agents. Nadella illustrated their potential with an example: an AI agent setting meeting agendas, prioritising cases, and taking detailed notes during discussions. "Building agents should be as simple as creating a spreadsheet," Nadella remarked. While AI agents are poised to revolutionise industries, concerns around security and data access persist. "We need to ensure these agents are verified and authorised," said Bhawna Singh, CTO of Okta, stressing the need for platforms that safeguard data privacy. NVIDIA NeMo and startups like Composio are addressing this challenge by integrating secure authentication protocols into their systems. |
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